COVID Guidelines and Commitments - Updated March 2021

Updated: Apr 12

We are so excited to see you! Please take a moment to read through our salon policies. Your safety and our team’s safety is paramount to us and we have taken all measures necessary to ensure you and our team are kept as safe as possible.

To protect everyone in the salon we are asking all staff and clients to please stay at home if you are showing any signs of being unwell. This includes but is not limited to a high temperature, a cough and cold/flu like symptoms. If you answer yes to any of the below questions please re-schedule your appointment:

– Have you had the recent onset of a new continuous cough?

– Do you have a high temperature?

– Have you noticed a loss of, or change in, normal sense of taste or smell?

Social Distancing

Please respect social distancing guidelines by staying 2m away from other clients and staff members.

All stations will be 2m apart. Where this is not possible screens will be in place to protect you.

In order to facilitate the above we will be running at a reduced capacity. This will allow staff and clients the space they need to be safe. Our new hours will be as follows:

Tuesday 9:30am - 5:30pm

Wednesday - 9:30am - 8:00pm

Thursday - 9:30am - 5:30pm

Friday - 9:30am - 5:30pm

Saturday - 8:30am - 4:30pm

Sunday - closed

Monday - closed

Services and Pricing

Let's face it, unless you pulled a Britney during lockdown your probably sporting a much longer do right now. For some it could have been the perfect time to grow out your locks and you may be loving your new do. If this is not the case we have introduced a re-style service. This service gives you more time with your stylist; to discuss your vision and for them to perfect it. If you think you need this service please let us know prior to your appointment.

You may notice that some of our prices have increased.  These increases are due to increased running costs of the business during this time.  We appreciate that this is not ideal during these uncertain times, so we have kept these increases as minimal as possible. It is not our ethos to compromise on the quality of our services and the products we use. Our priority is to make you look and feel amazing.

You can view all of our prices latest prices here

During Your Appointment

In order to assist with social distancing we ask that you arrive for your appointment on time (rather than early) if possible. We ask that during this time you attend your appointment alone. This is with the exception of dependants who may bring one parent or carer with them.

Please try to attend your appointment with as little as possible, i.e coats, bags etc. During this time our cloakroom facilities will not be available and everything your bring with you will have to stay at your station with you.

Hand sanitiser is available at the front door for you to use on arrival and before you leave. It will also be available at each station.

Please sign in using the NHS track and trace app at the door.

Magazines and newspapers will not be available. Please feel free to bring your own reading material for your appointment.

Our team will be wearing the required PPE during your appointment. We ask that you also wear a mask/face covering whilst you are in the salon. If you do not have one we can provide you with a single use mask at reception.

We have taken extra care to review our already high standards of cleaning and the products/equipment that we use.

We know our complementary drinks menu is a favourite amongst our clients. We are very happy to be able to offer our COVID friendly drinks menu currently. All drinks are available but will for now be served in recyclable single use cups.

Future Appointments

For now we will only be allowing clients to book one appointment in advance. This is to allow us to adapt the way we are working as quickly as possible as the situation changes.

We look forward to seeing you soon!!

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